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Frequently Asked Questions

Face or hands, we all know that soap and water cleans up. Kleenex® Water™ Fresh Wipes are soaked with at least 95% pure water and a gentle cleanser. So you can get that fresh, clean feeling anywhere, anytime.

They’re a lotion-infused wipe. Fancy, we know. The lotion is made up of at least 95% pure water and a gentle cleanser. The wipe is made of 60% natural wood pulp, while our antibacterial wipes have a polymer-mix base sheet that helps tackle germs.

At Kleenex, we listen to you – our customers. You told us that you sometimes prefer a wet product depending on your needs. So, we developed Kleenex® Water Fresh™ Wipes. It means you can now choose when to reach for a dry tissue and when to reach for these.

When things get messy! Use Kleenex® Water Fresh™ Wipes on your hands or face to clean up liquids, sticky food, oil or sweat.

Kleenex® is part of the Kimberly-Clark company. In order to reduce the improper disposal of wipes, we aim to improve our customer’s understanding. We’ve improved labelling across all our non-flushable products. You shouldn’t flush Kleenex® wipes and Huggies® Baby Wipes, so we’ve clearly labelled these products with an industry-approved Do Not Flush logo on the front of packs.

For years we’ve worked with stakeholders including water companies and trade associations on initiatives to reduce the impact of non-flushable wipes on our planet. Recently, that’s included a cross-industry meeting with DEFRA, supporting a Water UK-sponsored ‘Wipes in the Sewer’ study. Plus, a revision of INDA/EDANA’s Non-flushable labelling code of practice.

The Kleenex® Allergy Comfort™ range includes face tissues and wipes, and will comfort your snotty nose and watery eyes. So you can tell allergens to get stuffed. It’s dermatologically tested, with zero added fragrances, inks and dyes. And as it’s ophthalmologically tested, it’s totally fine to use on your eyes, too.

Kleenex® Allergy Comfort™ tissues are super-gentle and so absorbent they’ll easily tackle snot and tears. They’re hypoallergenic and our patented technology reduces linting and dust.

Kleenex® Allergy Comfort™ Water Fresh™ Wipes will wipe the floor with allergens, and are great if you want a quick refresh. They contain 99% pure water and we’ve made them thick, soft and like a cloth.

We’ve designed it to help you tackle all those common symptoms like a snotty nose and streaming eyes. While the range isn’t medical and has no medicinal effect, it does soothe your symptoms so you can get on with your snot-free life.

This means our Kleenex® Allergy Comfort™ range has been tested to ensure it’s safe to use around your eyes. This was all under the supervision of a board-certified ophthalmologist.

We’ve carried out many studies and these wipes do effectively wipe away allergens from your skin and surfaces. Think dust, pet hair, mould and pollen. It’s a great on-the-go solution if you’re an allergy sufferer, and can’t wash your face while out and about.

Independent testing shows that 86% of allergy sufferers agree that Kleenex® Allergy Comfort™ Water Fresh™ Wipes help them manage their symptoms.

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